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The Upwards Institute

Values, Vision, Visibility

Upwards Institute Services

Corporate culture consulting

Cultural Consulting

Personalized leadership development and organizational culture change plans to build your business and drive engagement.

Executive coaching

Executive Coaching

One on one coaching with Dr. Tabitha Hapeman, an experienced leader and psychiatric mental health nurse practitioner.

hospital revenue cycle solutions

Revenue Cycle Solutions

We develop personalized solutions and a process roadmap to maximize your revenue.

Our Process

01

Assessment

All of our solutions begin with an in-depth assessment of your processes or teams.

02

Analysis

We synthesize the data, including interviews, key performance indicators, and metrics.

03

Planning

We will work with you to create a personalized plan to help you achieve your organization’s goals.

Achieve extraordinary outcomes
through our consulting services

About Upwards

Dr. Tabitha Hapeman started her career in nursing in 2009. After discovering case management and utilization review, she began her leadership journey in 2012. Since then, she has built teams, designed processes, and worked to help healthcare organizations maximize their revenue. She earned her doctorate in nursing in 2022 and is also a licensed and certified psychiatric mental health nurse practitioner.

She combines her love of psychology and leadership development to offer customized solutions to help businesses grow. She understands the psychology of people, leadership, and organizational culture. She has created and facilitated leadership development courses and designs personalized solutions to help businesses develop positive culture. Cultural consulting services are available to all businesses – no matter the industry, culture is key.

Having seen how challenging post-pandemic recovery has been for hospital revenue cycles, she decided to use her expertise and experience to develop personalized solutions for hospitals and healthcare systems. She and her team of subject matter experts will design a road map to help you grow your revenue and achieve your growth goals.

Our Values

We value teamwork, innovation, education, and empathy. Our team works with you to innovate solutions and provide education and empowerment workshops. We are a people first company, meaning we meet you where you are with empathy and openness.

Our Vision

Our vision is twofold:

  1. Support healthcare systems in protecting their revenue and developing processes that are sustainable and future focused.
  2. Develop best-in-class leaders and drive positive cultural change in all organizations and businesses.

Our Amazing Team

Dr. Tabitha Hapeman

Founder, Principal

Leader, PMHNP, passionate change agent.

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Dr. James Mooney

Principal

Physician advisor, clinical risk adjuster, CDI expert.

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Shelly Wood

Principal

Prior-authorization, denials, and process design expert.

Lisa Henderson

Principal

Clinical appeals, quality, process improvement, and denials mitigation expert.